Resource Management
Since our inception, RTM Consulting has been deeply committed to advancing the Resource Management (RM) discipline. Our decades of experience in setting the industry standard for RM led us to establish the Resource Management Institute (RMI) in 2016. Through the RMI, we offer globally recognized RM training and credentials that certify RM expertise and provide the tools and insight necessary for effective and efficient management of human capital-intensive businesses. Follow the links below to the RMI website where you can gain valuable insight into leading Resource Management practices through our white paper library.
About Our Approach to Resource Management:
Similar to how manufacturers learned through advanced inventory planning techniques to have parts available at just the right time, services providers are challenged to now provide Just-in-Time Resourcing® (JITR). Getting the right person in the right place at the right time, effectively and efficiently, has become mission critical. RTM Consulting introduced Just-in-Time Resourcing® to the professional and consulting services marketplace and have now expanded our solutions to not only Advisory and Automation services, but also a full-blow Resource Management Institute to address the RM needs of all services providers. Whether you operate a client-facing service organization (i.e. Professional/Consulting Services; Accounting, Audit, Tax, and Advisory; Marketing Agencies; and Law Firms) or one that serves internal customers (Enterprise/IT Services, Product Development, and Engineering), we have the insight to help ensure you have the right person, with the right skills, in the right place, at the right time, with maximum efficiency and effectiveness.
Just-in-Time Resourcing® (JITR) Part 1 – Managing the Demand Forecast:
Getting your x-functional teams to develop and apply a business forecast to resourcing is a common point of failure for companies in the resourcing process, and critical to JITR. Read this informative white paper on how to get your demand forecasting process working for you.
Just-in-Time Resourcing® (JITR) Part 2 – Managing the Resource Pool:
Off-shoring, near-shoring, multi-site project management, expert shortages and more are challenging areas for the today’s PS operators. Read this informative white paper on how to use new innovative techniques for managing your resources to maximize profit and client satisfaction.
Self-Assessment Guide for Resource Management – Professional and Consulting Services:
This guide is intended as a self-assessment tool for companies with Professional and Consulting Services that want to better understand how their execution of resource management processes are contributing to or inhibiting the bottom line.
Self-Assessment Guide for Resource Management – Enterprise / Internal IT:
This guide is intended as a self-assessment tool for companies that want to better understand how their execution of resource management processes are contributing to or inhibiting project performance and overall IT affordability. This guide also provides context and assessment ideas for other operational implications of resource management.
A Primer for Global Resource Management:
Growing competition, fueled by globalization of the economy, is putting unprecedented pressure on service providers. This white paper provides an overview of Global Resource Management concepts.
Workforce Management 3.0 – Redefining the Discipline of Workforce Management:
We have been studying best practices in both resource and workforce management for more than a decade. As discussed in this paper, there are clear distinctions in the marketplace between resource and workforce management. This paper will address some of those distinctions, and more importantly, the evolution of WFM and how it will become part of a bigger ecosystem known as resource management.
The ROI of Resource Utilization – Measuring and Capturing the Real Business Value of Your People:
This paper reveals the four critical success factors that you can leverage to revolutionize your services delivery and drastically improve financial performance.
The Consulting Project Performance Paradox – Why Resource Management Trumps Quality and Project Management:
This paper provides proven insights on the importance of building effective resource management disciplines to support quality and project management methodologies.
10 Hottest Tips to Sustaining High Utilization:
One of the most challenging aspects of running a Professional Services Organization is managing the utilization of people. Managing utilization of human capital is fundamental to making a profit. This paper is dedicated to those that need and want some simple and actionable ideas on how to effectively manage to a high utilization.
Resource Management as a Service (RMaaS):
There is a new solution emerging that can provide PSOs with consistent and effective resource management. It is called Resource Management as a Service, or RMaaS. This complimentary white paper explores why this new form of business process outsourcing can bring your organization the benefits of predictable utilization and improved project performance at a manageable cost.
Resource Management in an Agile World:
While more pervasive in IT development organizations, agile methods are starting to take root in service delivery organizations as well. At the same time, service delivery organizations have come a long way in maturing their resource management processes while IT organizations are just now investing time and effort to get resource management right. This has put agile and resource management on a collision course of sorts. How can organizations operate with these highly popular agile methods while optimizing resource management? This paper addresses the challenge.
FOR MORE WHITE PAPERS AND RESEARCH ON THE FOLLOWING – Click here
- Project Management
- Knowledge Management
- Professional Services Business Optimization
- Skills Development
- Professional Services Automation (PSA) / Project Portfolio Management (PPM) tools
- Education Services
- Support/Field Services