Consulting and professional services is all about people – people your customers expect to be highly trained and capable in whatever areas of expertise necessary to solve their problems. Well trained staff get the job done right the first time, and delivered with peak efficiency.
RTM Consulting is at the forefront of the training industry and can provide experienced knowledge transfer and training to equip and prepare you for successful execution of a technology services and consulting business. Energize your skills. Enhance your value. Earn PCU (Professional Certification Unit) for RTM Consulting’s Resource Management Certified Professional (RMCP)® program and PDU (Professional Development Unit) credits! Register for a Skills Development Workshop today! Webinar workshops cover: project management, field services performance improvements, SOW writing and consulting soft skills development.
You’ll come away with tips and strategies you can put into practice immediately. The current workshop schedule and workshop descriptions are below. Learn more and register for the sessions you want to attend.
The Art of Writing an SOW
TIME: February 2 and February 4 | 12:00 PM – 2:00 PM EST
FORMAT: Two separate online webinar sessions; instructor led sessions run approximately two hours
COST: $349 per person (volume discounts are available contact training@rtmconsulting.net)
PROFESSIONAL CERTIFICATION CREDITS: Workshop session entitles you to obtain 4 PDU credits
Curriculum Highlights
- Statement of Work Fundamentals: Purpose of SOWs, basic SOW structure, legal perspectives
- Scope Definition: Detail and best practices about each SOW component
- Estimating and Pricing: Estimating concepts/perspectives, Fixed Fee vs. T&M vs. NTE (not to exceed) pricing concepts, Cost Plus vs. Value Based pricing concepts, revenue recognition/VSOE concepts
- Assembling the Statement of Work: The SOW Development process, using templates
- Statement of Work Governance: Best practices, Dos/Don’ts
- Optional Course Add-Ons: Workshop – review company specific SOWs, provide feedback and best practices; Customization – incorporate company specific SOW processes, templates and governance practices
Consulting Soft Skills Development
WHO SHOULD ATTEND: Consultants/PS Personnel, Other Technical Services Personnel, Practice Leads/Managers
TIME: For upcoming workshop dates please email training@rtmconsulting.net
FORMAT: Three separate online webinar session
COST: $99 per person, per session
PROFESSIONAL CERTIFICATION CREDITS: Each workshop session entitles you to obtain 2 RMCP® PCU credits and/or 2 PDU credits
Curriculum Highlights
Session #1 – Role & Dynamics of a Consultant
- Defines the various roles a consultant plays throughout an engagement
- Evaluates client stakeholders and provides tools on how to manage various types of stakeholders
- Introduces how to become a ‘Trusted Advisor’ to your customers
Session #2 – Communication Strategy & Tactics
- Tools and techniques for communicating various types of information through the different phases of an engagement
- Meeting and workshop facilitation
- Developing and delivering key messages
Session #3 – Identifying & Capturing Value
- Overcome the fear technical resources often have ‘up-selling’
- Define how and where to look for opportunities
- Developing and communicating value propositions
Project Management: Soft Skills for the Project Manager
WHO SHOULD ATTEND: Project Managers, Program Managers, Project Team Leads
TIME: For upcoming workshop dates please email training@rtmconsulting.net
FORMAT: Three separate online webinar session
COST: $99 per person, per session
PROFESSIONAL CERTIFICATION CREDITS: Each workshop session entitles you to obtain 2 RMCP® PCU credits and/or 2 PDU credits
Curriculum Highlights
Session #1 – Role & Dynamics of a Project Manager
- Defines the role and responsibility of a PM; explores responsibility and authority
- Discusses behaviors of a successful PM
- Provides insights and techniques for meeting management
Session #2 – Communication Strategy & Tactics
- Discusses what to communicate and to whom
- Develop and communicate key messages
- Delivers tools and techniques for how to communicate issues and risks effectively
Session #3 – Scope & Change Management
- Effective practices for scope management
- Managing change and its relationship to scope management
- Tying concepts of communication and tools for managing scope and change processes
Field Services Performance Improvements Through Variability Reduction
TIME: For upcoming session dates please email training@rtmconsulting.net
FORMAT: Two separate online webinar sessions; instructor led sessions run approximately two hours
COST: $349 per person (volume discounts are available contact training@rtmconsulting.net)
Course Learning Objectives
- Understand why you should be thinking about variability analyses as part of your ongoing process improvement initiatives
- Learn how Lean Six Sigma principles can support performance improvement in Field Services results including first visit resolution, parts management, vehicle fleet management and more
- Understand how a focus on variability can lead to greater customer satisfaction and retention, lower costs and overall better field service results
- Gain exposure to the variability reduction process
- Learn to identify potential opportunities in your firm
Terms and Conditions
Optional Workshop Materials and Mailing Policy
Registrants for workshops may opt to receive workshop materials. Materials are not required to attend the courses. A mailing address will need to be provided by the registrant to RTM Consulting after registering. The workshop registration price does not include mailing cost of workshop materials. Mailing of workshop materials is subject to additional fees (all shown in U.S. Dollars) to be paid at time of workshop registration. Additional fees as follows:
U.S.A./Canada – $23
International – $33
Please allow 5-7 days for shipping within the continental U.S. All other locations, please allow 7-10 days. RTM Consulting generally will mail workshop materials within two business days after receipt of payment, but cannot guarantee a particular ship date. RTM Consulting will not provide soft copy (electronic copies) of any workshop materials. Expedited shipping is available, at an additional charge, for any location upon request to training@rtmconsulting.net.
All workshop materials are protected by copyright and may not be modified, copied, distributed, republished, downloaded, uploaded or commercially exploited in any manner without the prior written consent of RTM Consulting, Inc.
Cancellation and Refund Policy
All registrations are final (no refunds).
Other Terms and Conditions
RTM Consulting reserves the right to refuse service to anyone.