PS Challenges
Delivering high-quality, profitable services is an ever-evolving challenge for Professional Services Organizations. During periods of high growth, managing costs effectively becomes difficult, while slower growth makes landing profitable deals harder, potentially eroding a healthy services portfolio. Organizations must continually balance offering higher-value services with controlling delivery costs.
At the same time, they face a continuous challenge in optimizing their solutions portfolio to achieve the best results. This includes addressing fundamental questions such as whether to prioritize product sales over services, how to deliver projects on time and within budget while meeting margin targets, and how to ensure consistent quality in deliverables. Broader industry challenges add to the complexity, including bridging skill gaps, integrating modern technologies and AI, maintaining service quality at scale, ensuring data privacy compliance, and adapting to remote work dynamics. With today’s sophisticated customers demanding complete solutions and increased value, effectively tackling these challenges is critical for maximizing revenues, sustaining growth, and driving client satisfaction.
Our PS Optimization Services
At RTM Consulting, we have decades of experience helping services organizations get better at what they do. We bring leading practice frameworks and industry leading thought leadership to assist organizations with strategy, quote-to-cash (Q2C) processes and organizational design. We can assess and optimize an organization’s entire delivery team, structure, strategy, or focus on specific areas such as Delivery Methodology, Resource Management or Program/Project Management.
Where We Can Help
- PSO Strategy and Structure Assessment
- PSO Charter Development and Alignment
- Go-to-Market Approach
- Services Sales and Marketing
- Delivery Team Roles and Responsibilities Analysis
- Implementation or Service Delivery Methodology, Practices, and Tools Assessment and Optimization
- PSO Measurement and Governance Framework
Contact us to learn more about how we can help you accelerate your business success with our PS Optimization Services.