We help IT, hardware, software, and professional and consulting services business achieve the benefits associated with operating an efficient and effective services business. With deep expertise in resource and workforce management, project management, services optimization, professional services automation, and consultative skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.
We bring leading practice frameworks and industry leading thought leadership to assist organizations with strategy, quote-to-cash (Q2C) processes and organizational design. We can assess and optimize an organization’s entire delivery team, structure, strategy, or focus on specific areas such as Resource Management or Program/Project Management, Skills Development, or Automation.
How We Help Professional and Consulting Services
- PS Business Optimization
- PSO Strategy and Structure Assessment
- PSO Charter Development and Alignment
- Go-to-Market Approach
- Services Sales and Marketing
- Delivery Team Roles and Responsibilities Analysis
- Implementation or Service Delivery Methodology, Practices, and Tools Assessment and Optimization
- PSO Measurement and Governance Framework
- Resource Management
- RM Function Deployment
- Resource Management Office (RMO) Implementation
- RM Maturity Assessment and Optimization
- Supply and Demand Process Optimization
- RM Process Automation
- RM Training and Certification
- Project Management
- Project Management Office (RMO) Implementation
- PM Methodology, Practices, and Tools Assessment and Optimization
- Project and Portfolio Measurement and Governance Framework
- Project Planning, Scoping and Change Management Practices
- PM Training
- Skills Development and Training
- Consultative Soft Skills Development
- Technologist to Consultant Training
- Next Gen Consulting Training
- PM Soft Skills Development
- SOW Writing
- Resource Management Training and Certification
- Professional Services Automation (PSA) Consulting
- Automation Strategy and Planning
- Needs Assessment
- Requirements Definition
- Solution Architecture
- Package Review and Selection
- PSA Implementation (i.e. Project Management, Design, Configure, Deploy)
- Process Improvement and Integration
- Integration and Data Migration
- Process Improvement / Optimization / New Integrations