The RTM Consulting Training Difference
Our decades of experience in the services industry has helped us formulate curriculums, processes, and approaches to address the skills development needs of services operators where we have observed other offerings have fallen short. In a nutshell, we offer practical training that your personnel can put into practice fast! Click here for a downloadable Training Catalog and learn more about RTM Consulting’s high impact training for services personnel.
Consulting / Professional Services New Delivery Manager
The Challenge
Making the transition from a delivery expert to a delivery manager role is not always easy. Most companies’ Human Resources departments help with the vital aspects of people management (hiring, firing, compensation, etc.), but few departments deal with equipping a new manager with the proper skills necessary for effective execution of the operational aspects of delivery management.
The Solution
Delivery management requires a fundamental understanding of the operational aspects of the job. RTM Consulting believes managing projects, and staffs which execute them, is not the same as “doing” the projects. Successful delivery managers understand how to build better collaboration with their sales teams, and the critical touch-points that mean the difference between success and failure for project handoffs. This intensive training prepares new delivery managers to hit the ground running and feel confident in their ability to help manage projects on-time and on-budget.
For a downloadable brochure with more information about New Delivery Manager training click here.